Description
At a glance
Looking for Zendesk Chat v1.4.18? It is available here as a free GPL download for WordPress — 10K+ active installs · 4/5 rating from 27 reviews · updated August 20, 2020 · requires WordPress 3.1+.
Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.
With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.
Key Features
- Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget
- Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
- Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
What makes Zendesk Chat the best choice for live chat?
- We’re the most popular live chat provider in the world – loved by over 150,000 businesses
- A simple and highly customizable chat widget to complement your website and taste
- User friendly dashboard lets you monitor visitor activity and manage chats
- 24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com/chat)
- Available in over 40 languages
Some Geeky Facts
- Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).
- Average uptime is 99.8%.
- HTML5 dashboard
- iPhone, Android, and BlackBerry apps
- Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.
Should you need any assistance, feel free to chat with our customer advocates on https://www.zendesk.com/chat or email us at [email protected]
What are you waiting for? Download Zendesk Chat plugin now and sign up here for a free account!
See languages available, lovingly translated by Zendesk Chat users (in alphabetical order)
- Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese
Usage
After enabling the plug in, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.
Frequently asked questions
What is Zendesk Chat?
Zendesk Chat is a free WordPress plugin available under the GPL license. The current version is 1.4.18. It is active on over 10K websites.
Is Zendesk Chat free to download?
Yes — Zendesk Chat 1.4.18 is a free GPL download with no hidden fees, no account needed, and no feature locked behind a paywall in this package. Users rate it 4 out of 5 based on 27 reviews.
How do I install Zendesk Chat 1.4.18?
Download the ZIP file from this page, then in your WordPress dashboard go to Plugins → Add New → Upload Plugin, choose the file, click Install Now, then Activate. The plugin works immediately after activation — no license key or extra setup is required for the core features.
What are the requirements for Zendesk Chat?
Zendesk Chat 1.4.18 requires WordPress 3.1 or higher. Most modern WordPress hosts already meet these versions. Running older versions may cause features to break, so update WordPress and PHP first if your site is behind.
When was Zendesk Chat last updated?
Version 1.4.18 was last updated on August 20, 2020. This page is refreshed automatically, so the download here always matches the newest version we have verified.
Is the Zendesk Chat download safe?
The file is sourced directly from the official WordPress.org repository — the same file the developer published. It is served unmodified, so what you install here is byte-identical to the official release.
Version: 1.4.18
Updated: October 1, 2026
Technical details
| Version | 1.4.18 |
|---|---|
| Last updated | August 20, 2020 |
| Active installs | 10,000+ |
| Rating | ★★★★☆ 4/5 (27 reviews) |
| Requires WordPress | 3.1 or higher |
| Author | zendesk_official |
| Tags | chat, chat-online, contact-plugin, contact-us, customer-support |
Demo Zendesk Chat
Download Zendesk Chat
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