WP BASE Booking of Appointments, Services and Events

Description

WP BASE Booking of Appointments, Services and Events is a complete service and appointment booking e-commerce solution that allows business owners with or without service providers accept hourly or daily appointment reservations from front end and manage or manually create appointments from admin side.
It is easily extendable with addons and highly customizable with settings, shortcodes and filter/action hooks. Various free and premium extensions, including addons for integration with WooCommerce, Google Calendar, PayPal, Stripe, Twilio, WPML, BuddyPress, Zoom, Jitsi, Agora are available.
Visit our demo website for examples and learn more at WP BASE.com.

Documentation

• Developer and user instructions can be found in our Knowledge Base

Unique Features

• All-in-one booking e-commerce solution for hourly, daily, multi daily service and event bookings with Multi Vendor/Multi Store option
• Clients can pick service, provider, time slot, fill booking form, modify any selection and confirm booking on the same page. During the whole booking process, everything is in your client’s viewport.
• Loads its css and javascript files only to the pages it is used. It does not pollute whole website.
• WP BASE can be used in post content, inserted to templates, sidebar widgets and even to popups.
• Unprecedented working hour setting procedure allows even irregular work schedules easy to set.
• Extremely sound software and database design allows hundreds of locations, services, providers each having own complex schedules to be used without having significant effect on page load speed.
• With optional addons, it can be used as a Marketplace with GeoDirectory support, it can integrate with Woocommerce, Google Calendar, BuddyPress with BuddyBoss support, Easy Digital Downloads, Zoom and several other third party platforms.

General Features

• Designed for maximum conversion rate: No steps, no page refreshes. Booking is as easy as 1 click. Also Flex Steps booking method is selectable for smaller footprint
• Uses ajax: Client stays on the same page even after changing service or date
• Intuitive: On page load, automatically shows your current availability for your popular service. Client can further browse through other dates and services.
• Responsive: Automatic adaption to different page and screen widths
• Mobile device support: Automatic detection of mobile phone connection and switching to appropriate display
• Easy Setup: With just one click and a single shortcode you can create a fully functional booking page and start accepting bookings immediately
• Flexible: Several booking methods (weekly, monthly, in table view) and themes to select from
• Multi site support: Automatic creation of database tables for existing and new subsites in Multi Site Installation
• Scalable: Can be extended to thousands of services and providers. Many addons to choose from.

Services

• Unlimited number of services can be defined
• Service durations can be set from 5 minutes to 30 days
• Services can be custom sorted
• For each service description and featured image can be defined to be displayed in tooltip
• Services can be assigned to any unique member of the website
• Services can have any capacity with or without assigned providers allowing more than one booking/client per slot
• Services can have categories and only selected category can be listed on front end

Service Providers

• Unlimited number of service providers can be defined
• Providers can be assigned to one or more services
• Providers can view their assignments on their account page
• Providers can be randomly assigned to a booking if client does not have a preference
• Providers can create/edit/delete own services, confirm/edit own bookings, manage own working hours and holidays if set so
• Client can select first provider, then service among services provided by the provider on the front end

Working Hours

• Working hours are configured using a unique, simple, intuitive graphical interface
• Any combination of working hours for each week day up from 5 minutes intervals can be easily entered
• Even irregular schedules can be set in just seconds
• Services can have own working hours making them usable without service providers
• No need to define break hours: If not picked as a working time, a slot is automatically assigned as a break time
• Multiple working hour tables for services, service providers can be opened, displayed and saved at the same time
• Copy/paste of working hours from one service to another or to several services

Payment Methods

• PayPal and Stripe gateways included
• Manual Payments, e.g. bank transfer, cash at shop, cheque
• Pay Later: Allows requesting payment from client only after provider or admin accepts booking
• Digital Wallet: Allows selling bookings as service packages (premium addon)
• WooCommerce integration as premium addon

Listing of Bookings by the Client on the Front End

• Client can view own bookings as list or on daily, weekly, monthly schedules
• Display according to status, start and end dates
• Dynamic search, filtering and sorting of the booking list
• Selectable and custom sortable columns
• Cancellation of bookings by the client using confirmation email or button on the website with adjustable limit time

Booking and Editing on the Admin Side

• Manual Booking by admin on behalf of a client, e.g. appointments accepted over phone or email
• Manual booking can be selected to respect the same availability conditions as the front end
• Fast manual booking for repeat customers by Rebook button with selecting first available time
• Filtering of bookings by month, service and balance (negative/positive)
• Search over booking ids, user names, emails, booking note and any of the client fields
• Selecting and editing multiple bookings by a single or multiple admins
• Bulk status change of selected bookings possible

Emails

• Automatic email sending with separate custom templates for confirmation, pending, cancellation, completion states
• Sending of test emails to check configuration
• Multiple email addresses can be defined for multiple admins
• Automatic and manual sending of notification emails for each appointment status
• Possibility to use all booking and user variables in the templates
• Possibility to use list of bookings shortcode in the email templates, i.e. inform user about their past, future or all bookings

Look and Feel

• Configurable confirmation and pending message popup with HTML support
• Configurable Terms & Conditions popup on front end. If enabled, client cannot apply without confirming terms
• Booking in list/table view or weekly or monthly calendars, selectable within the shortcode and auto switching for mobile devices
• Selection from 12 included jQuery UI standard themes to match your WordPress theme
• Custom jQuery UI theme or css file can be created to override existing styles and saved against being overwritten by plugin updates

Help System

• Setup Wizard with description of basic settings
• Inline settings help inside the plugin
• Further documentation available at WP BASE.com

Localization

• Automatic adaptation to time and date formats, start day of the week settings of WordPress
• All front end messages and texts can be easily customized or translated on admin side without any additional tool
• Ready for translation for other (admin side) texts
• Support for RTL and calendars starting on Saturday, Sunday and Monday

Performance

• Integrated Native Object Caching
• Lazy Load function for fast page loading
• Compatible to major caching plugins
• Free from PHP sessions. No front end cookie writing (cookies are set with ajax). Thus graceful to server side caching
• Scalable to virtually unlimited bookings, services and providers

Developer Friendly

• Integrated Custom Functions tab which can be used to add own php codes without the need for modifying php files
• About 300 WordPress hooks for further customization (With addons more than 1200)
• Automatic recognition of shortcodes in page templates
• Functions to read/add/edit/delete bookings, services, providers
• Debug mode to help locate errors

Other Features

• Automatic removal of unconfirmed (pending) bookings after a preset time
• Client can cancel own bookings using link in email, or their account, if allowed so
• Client can confirm own booking using link in email, e.g. to verify their email address
• Admin side schedules display bookings in weekly and monthly views. Free slots are clickable to add a new booking
• Clients can be automatically registered as WordPress users upon submission and notified about their registration
• Account page that displays user submitted values and booking list is automatically created for clients
• Admin toolbar submenu to access plugin created pages
• JavaScript and css files are only loaded on plugin related pages both on front end and admin side, to reduce conflicts
• Compatible with major page builders and caching plugins
• Admin side graphical reports for bookings and revenue
• Easy Digital Downloads integration
• More than one booking can be made with a single checkout (Shopping Cart)
• Clients can be limited to make certain number of bookings per day, week or month (quota)

With Advanced Features Premium Addon

• Advanced Features Addon is a must use for professional websites. It extends functionality and display of your website in several ways.
• Additional booking View “Flex View” which combines advantages of all other views into one
• Classic sidebar widgets can be used for booking
• GDPR compliance (Erase and export user data upon user request)
• Timezone support: Automatically dedect client timezone to let them display available time slots in their own timezones
• Possibility to define Trial Services for which clients can make booking for limited number of times
• Social Login with Google, Facebook, WordPress accounts
• REST API and webhooks

Premium Addons

• BuddyPress: Adds settings, list of bookings and calendars on BuddyPress/BuddyBoss front end user pages. Integrates with notifications and groups.
• Coupons: Applies discount over total payable amount upon submission of coupon code. Start and end dates, maximum usage, applicable services and/or providers can be selected.
• Custom Pricing: Payment and down payment amounts can be formulated depending on any variable, for example to apply special price for happy hours
• Digital Wallet: Adds a deposit system to your website that allows your clients to purchase credit points or service packages and then redeem it at a later point for your services.
• Extras: Allows adding unlimited number of “extras” which can be used to offer selectable additional service options to the client. Extras can be applied to locations, services and service providers.
• Event Bookings: Any post/page/custom post can be easily configured to be bookable as event
• Google Calendar: Integrates Google Calendar with WP BASE. Any new booking can be added to GCal as a new event and any new event entered in GCal can be added as a new booking in WP BASE. Updates in case of editing and cancellation are automatic.
• Group Bookings: Allows client book for more than one person with a single booking. Client can provide a list of participants who can also receive emails. Person Types are supported
• Locations: Services can be assigned to one or more location. This feature can also be used to group services and limit their availability depending on capacity, e.g. multiple doctors using a single examination room
• Marketplace: Users can register to the website, sell their services and manage their bookings. They can establish and manage their team of providers
• Multi Language: Allows booking selections and variables to be displayed in preferred language of the visitor
• Online Meetings (Zoom & Jitsi & Agora): Allows integration with Zoom, Jitsi and Agora video/audio conferencing system
• Service Bundles: Allows admin combine two or more services as jobs of a bundle and sell them as a single service. Time delays between service jobs can be set.
• Payment Gateways: 2checkout, authorize.net AIM, Paypal, Stripe support available.
• PDF Attachments: Allows dynamically creating PDF files with booking details and attach them to emails
• Recurring Appointments: Allows clients select recurring appointments on the front end with selectable recurring frequencies daily, every other day, weekly, biweekly and monthly.
• Reminder & Follow-up emails: Sends automatic reminder emails to clients before appointment time and to clients whose bookings have negative balance and below a set amount
• Seasonal Working Hours: Allows weekly “alternative” schedules to be defined and assigned to services and service providers, making it possible to create working hour settings changing every week within the year, e.g. for shift work
• SMS: Sends SMS messages as confirmation, pending, cancellation, completion and reminder using Twilio service. Different message templates for different groups (client, provider, admin) can be used.
• User Defined Fields: Allows admin add unlimited number of fields in the confirmation form. Text, textarea, option/select and checkbox fields are supported. User defined select/option functions can be added.
• Variable Durations: Allows service durations to be variable based on date, time and/or provider. Also allows clients pick desired duration for configured services within set limits
• Waiting List: Allows clients to apply for a waiting list when desired time slot is full. When there is an opening in the service, clients in the waiting list are informed by email.
• Woocommerce Integration: Integrates WP BASE with WooCommerce and allows selling of services as Woocommerce products
• WP BASE Developer Package: includes all current and future addons usable in multiple client websites

Technical details