Shipper360

Description

Shipper connects WooCommerce with major Greek carriers, offering real-time rates, label generation, and shipment tracking.
A Shipper account is required to use this plugin.

External Service Usage (Required by WP.org Guideline 6)

This plugin communicates with the external logistics platform Shipper (shipper360.io) to retrieve carrier rates, generate shipping labels, and process shipment tracking updates.

Shipper provides services including:
* Multi-carrier shipping rates (ACS, Speedex, Geniki)
* Shipment creation with label generation
* Delivery point lookup
* Shipment tracking and status updates
* Webhook notifications for order status changes

External service links:
* Terms of Use: https://www.shipper360.io/en/terms-of-use/
* Privacy Policy: https://www.shipper360.io/en/privacy-policy-gdpr/
* Data Processing Agreement (DPA): https://www.shipper360.io/en/dpa-data-processing-agreement/
* Website: https://www.shipper360.io

External Service: OpenStreetMap (Map & Geocoding)

To let customers choose a delivery locker or store on a map at checkout, this plugin uses OpenStreetMap services. This only happens on the checkout page, and only when a pickup-point shipping method is available.

• Map tiles are loaded from OpenStreetMap tile servers (tile.openstreetmap.org) by the customer’s browser to render the interactive pickup-point map. As the tile usage policy requires, each tile request carries your store’s address as the HTTP Referer.
• Nominatim (nominatim.openstreetmap.org) geocodes the customer’s postcode into map coordinates so the nearest pickup point can be suggested. This request is made from your server. Only the postcode and the country (Greece) are sent, along with your store’s address and the plugin version to identify the request as the usage policy requires — no personal or order data. Results are cached for 7 days (postcodes that cannot be found for 1 day) to minimise requests.

OpenStreetMap links:
* Terms of Use: https://osmfoundation.org/wiki/Terms_of_Use
* Privacy Policy: https://osmfoundation.org/wiki/Privacy_Policy
* Tile Usage Policy: https://operations.osmfoundation.org/policies/tiles/
* Nominatim Usage Policy: https://operations.osmfoundation.org/policies/nominatim/

What Data is Sent to Shipper

The plugin sends only the data required to provide shipping functionality:

During rate calculation (checkout/cart):
* Destination country, city, postcode
* Package weight and dimensions
* Cart/order total value
* Selected carrier/service
* Store API credentials

During shipment creation (manual or automated):
* Customer shipping name
* Shipping address (street, city, postal code, country)
* Customer phone and email
* Order number and WooCommerce order metadata
* Package contents (items, weight, dimensions)
* Selected carrier service and delivery point (if any)

During webhook communication (from Shipper to your site):
* Shipment status updates (accepted, in transit, delivered, failed, returned)
* Tracking number
* Carrier event timestamps

No payment or billing information is ever sent to Shipper.

Key Features

• Multi-carrier support (ACS, Speedex, Geniki)
• Real-time shipping rate calculation
• Automated shipping label generation
• Live shipment tracking
• Customer tracking notifications
• Delivery point selection
• Return shipment handling
• Bulk label printing
• Custom shipping rules

Carrier Integration

• ACS Courier: Real-time rates, label generation, and tracking
• Speedex: Automated shipping with service area support
• Geniki: Complete shipping integration with delivery points

Requirements

• WordPress 5.8 or higher
• WooCommerce 6.0 or higher
• PHP 7.4 or higher
• Valid Shipper API credentials

Support

For support please contact:
* [email protected]

Privacy Policy

This plugin processes:
* Order shipping details
* Customer delivery data
* Store location information

This data is transmitted securely to the external Shipper service for:
* Shipping rate calculation
* Label generation
* Tracking updates

For full Shipper privacy details, please review:
* https://www.shipper360.io/en/privacy-policy-gdpr/

Technical details