Smartsupp – live chat, AI shopping assistant and chatbots

Description

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores.

Elevate Your Online Sales with Conversations!

We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites.

Why choose Smartsupp?

🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps.

🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging.

🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance.

📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention.

🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws.

What can Smartsupp do?

What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional.

Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation.

Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities.

Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around.

Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs.

Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard.

E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress.

Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket!

Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business!

What our users say about us?

“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”

—Oke Harms, Kickerkult.de

“One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.”

—Jan Kučera, ASKO – NÁBYTEK

“We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.”

—Jan Duchoň, AAA AUTO

Technical details