Cima Digital Conversion Q&A

Description

Cima Digital Conversion Q&A adds a moderated question-and-answer section to selected WordPress pages and public post types.

Questions are stored as native WordPress comments and remain pending until a moderator approves them. Site editors can publish official replies from the normal WordPress comment workflow. Public questions and replies are rendered in server-side HTML and can optionally include Schema.org Comment structured data.

Features include:

• Native WordPress comment storage and moderation.
• Server-rendered public Q&A content.
• Official site replies.
• Helpful / not helpful feedback for answers.
• Schema.org Comment markup, including integrations for Yoast SEO and Rank Math plus a generic fallback.
• Optional Cloudflare Turnstile or Google reCAPTCHA v3 protection.
• Optional IndexNow notifications when approved Q&A content changes a public page.
• Optional analytics events through an existing gtag.js implementation or Google Tag Manager dataLayer.
• Email notification to the question author when an official reply is published.
• WordPress privacy-tool compatibility for comment export and erasure.
• Accessibility-focused form, status and keyboard behavior.
• Search/retrieval crawler diagnostics for site administrators.

The plugin does not send telemetry to Cima Digital and does not require a Cima Digital account or external service.

The primary shortcode is:

[cima_conversion_qa]

The prefixed legacy shortcode [cima_visitor_qa] remains supported for private pre-release installations.

External Services

Cima Digital Conversion Q&A can connect to third-party services only when the corresponding feature is enabled or explicitly tested by a site administrator.

Cloudflare Turnstile

When Cloudflare Turnstile is selected as the anti-bot provider, the visitor’s browser loads the Turnstile script from Cloudflare and receives a challenge token. The site sends the token and configured secret key to Cloudflare’s Siteverify endpoint to validate the submission. Cima Digital Conversion Q&A does not intentionally send the question text, display name or email address to Cloudflare as part of Siteverify.

Service: https://www.cloudflare.com/products/turnstile/
Terms: https://www.cloudflare.com/website-terms/
Privacy: https://www.cloudflare.com/privacypolicy/
Turnstile documentation: https://developers.cloudflare.com/turnstile/

Google reCAPTCHA v3

When Google reCAPTCHA v3 is selected as the anti-bot provider, the visitor’s browser loads Google’s reCAPTCHA script. The site sends the resulting token, the configured secret key and, when available, the visitor IP address to Google’s Siteverify endpoint. Cima Digital Conversion Q&A does not intentionally include the question text, display name or email address in that verification request.

Service: https://www.google.com/recaptcha/about/
Terms: https://policies.google.com/terms
Privacy: https://policies.google.com/privacy

IndexNow

When IndexNow is enabled, Cima Digital Conversion Q&A sends the changed public page URL, site host, IndexNow key and key-location URL to the IndexNow API after approved Q&A content changes. It does not include the visitor’s name, email address or question text in the IndexNow request.

Service: https://www.indexnow.org/
Terms and privacy information: https://www.indexnow.org/terms

Google Analytics / Google Tag Manager

Cima Digital Conversion Q&A does not load Google Analytics or Google Tag Manager. When the site owner explicitly enables analytics events, the plugin can pass event names and technical parameters such as page ID/path, Q&A counts, question/answer IDs and helpful-vote values to an existing gtag.js implementation and/or dataLayer. The plugin does not include the visitor’s name, email address or question text in its analytics event payloads.

Google Privacy Policy: https://policies.google.com/privacy
Google Analytics Terms: https://marketingplatform.google.com/about/analytics/terms/us/

Privacy

Questions use WordPress native comment storage. Depending on the site and its other plugins, WordPress comments may store a display name, email address, comment content, IP address and User-Agent.

Cima Digital Conversion Q&A adds suggested text to the WordPress privacy-policy guide. Because Q&A entries use native comments, WordPress’s personal-data export and erasure tools can include or anonymize the associated comment data.

Site owners should review their own privacy obligations and disclose any enabled third-party anti-bot, analytics or indexing services as appropriate for their jurisdiction and configuration.

Technical details