Olotalk Grounded AI Assistant

Description

Olotalk adds a grounded AI chat assistant to your WordPress site. Unlike a generic chatbot, Olotalk only answers from your content, your pages, docs, and product info, and shows citations for what it says. If the answer isn’t in your site, it says so instead of inventing one.

You build and train the assistant in the Olotalk dashboard (crawl your site, review answers, tune the tone). This plugin does one small, reliable job: it drops the official Olotalk assistant onto every page of your WordPress site. Paste your Assistant ID, save, done, no theme edits, works with any theme or page builder.

Why teams use Olotalk

• Grounded answers, with citations, replies are backed by your content, not the open web, so visitors get accurate answers and you get fewer wrong ones.
• Says “I don’t know” instead of guessing, no confident hallucinations putting words in your business’s mouth.
• Captures leads and intent, see what visitors actually ask and where they get stuck.
• No-code install, one field, any theme. Nothing to maintain when the assistant updates, because the assistant is served by Olotalk and refreshes on its own.
• Free to start, there’s a free plan; see pricing.

New to Olotalk? Create a free account and build your assistant first, then install this plugin to put it live.

External services

This plugin relies on the Olotalk service to render and power the chat assistant.

• Assistant loader and bundle (https://assistant.olotalk.com). The plugin adds a script tag pointing at https://assistant.olotalk.com/loader/loader.iife.js. That loader, running in the visitor’s browser, then fetches the assistant bundle and stylesheet from the same address. Both are served by Olotalk, so no third-party CDN is involved.

• Olotalk API (https://api.olotalk.com). The assistant sends visitor questions to the Olotalk API and receives grounded answers. The specific data sent is the visitor’s message and the configured Assistant ID.

• Olotalk connect (only when you press the button). Choosing Connect to Olotalk sends you to https://app.olotalk.com/wordpress/connect with this site’s address, a return address in your admin, and a one-time cryptographic challenge. Your site then makes one server-to-server request to https://api.olotalk.com to exchange the resulting one-time code for the Assistant ID, and Olotalk emails the account owner that the connection was made. No account token or API key is ever sent to or stored on this site. Nothing is contacted until you press the button, and pasting the Assistant ID by hand skips this entirely.

By installing this plugin and configuring an Assistant ID you enable these connections. See Olotalk’s Terms of Service and Privacy Policy.

Technical details